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I can't see the bills breakdown

aic-6175
First Timer

‎15-02-2021 12:51 PM - edited ‎15-02-2021 01:30 PM

Message 3 of 3

Hi,

I cannot see the breakdown (details) of my bills and that's why I supposed I've been overcharged for the month February 2021. I've called the customer service and they've clarified for me the calls I made and why I've been charged for. They have promised that my issue with visualizing the breakdown of my invoices will be solved in the next 5 days.

Thank you.

0 Likes
2 REPLIES 2

aic-6175
First Timer
In response to ferguson

on ‎15-02-2021 01:32 PM

Message 1 of 3
Thank you. I did and the matter has been clarified. I wasn't overbilled but I didn't know that as I couldn't see the breakdown of my invoice.

ferguson
Community Star

on ‎15-02-2021 01:02 PM

Message 2 of 3

You can call 0345 172 0046, or for Live chat click here. If it shows as busy keep refreshing the page until Chat now appears.

 

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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