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I have not received my Amazon gift code, should have arrived in april

geoffrann
First Timer

on ‎25-05-2022 11:40 AM

Message 4 of 4

My code was due on 6th April, still not received and cannot find a link in my account to follow it up ,amI missing something?

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3 REPLIES 3

Arne-TalkTalk
Support Team
In response to Rosdin75

on ‎25-05-2022 02:23 PM

Message 1 of 4

@Rosdin75,  Please start your own topic and I can look into this for you, Also can you update your community profile to include your landline number or account number. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Rosdin75
First Timer

on ‎25-05-2022 01:03 PM

Message 2 of 4

I have not received my £90 voucher also! I queried this with Giftcloud last week and they said they need your confirmation that I purchased my package (back on the 26th January).

Please can you sort this ASAP as this seems to be a common problem, customers should not have to chase this up!

 

.
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Arne-TalkTalk
Support Team

on ‎25-05-2022 12:58 PM

Message 3 of 4

Hi @geoffrann

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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