Get tailored support with your TalkTalk account and bills.
on 09-05-2022 09:38 AM
Hi TalkTalk,
I was offered a free Echo Dot when renewing my contract, but after a number of months I have not recieved anything. I asked a member of the TalkTalk team on the chat function and I was offered a £100 and £70 Amazon voucher instead, but I have not recieved anything.
Can one of the TalkTalk team help me with this? Thanks.
on 09-05-2022 03:08 PM
Hi @dstanleysmith
I can sort out the Echo dot code, there are no notes on your account offering any alternative vouchers.
I first need to confirm some security questions
I have sent you a PM on the community
Regards
on 09-05-2022 11:34 AM
Hi, thanks for getting back to me quickly. I have added my name and TalkTalk telephone number.
on 09-05-2022 11:05 AM
Hi @dstanleysmith.
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Name
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Regards