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I have not received my Echo Dot

dstanleysmith
First Timer
Message 4 of 4

Hi TalkTalk,

 

I was offered a free Echo Dot when renewing my contract, but after a number of months I have not recieved anything. I asked a member of the TalkTalk team on the chat function and I was offered a £100 and £70 Amazon voucher instead, but I have not recieved anything.

 

Can one of the TalkTalk team help me with this? Thanks.

David
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3 REPLIES 3

Message 1 of 4

Hi @dstanleysmith

 

I can sort out the Echo dot code, there are no notes on your account offering any alternative vouchers. 

 

I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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dstanleysmith
First Timer
Message 2 of 4

Hi, thanks for getting back to me quickly. I have added my name and TalkTalk telephone number.

David
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Arne-TalkTalk
Support Team
Message 3 of 4

Hi @dstanleysmith.

 

Thanks for your post

 

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

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