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I have received a letter saying i am to end my service, but i am not moving service

andrew clayson
First Timer
Message 3 of 3

I have received a letter saying i am to end my service, but i am not moving service, but no one at talk talk can help

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @andrew clayson

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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ferguson
Community Star
Message 2 of 3

If you would like the support team here to look into this for you it will help if you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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