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Invalid Amazon code

Kteckers
Popular Poster
Message 7 of 7

Received my code for the free echo dot and smart plug, followed the instructions several times, just kept saying code invalid, how do I claim my freebie please?
I made sure I clicked on the correct link, I made sure the code was correct, just kept saying invalid code, please help

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6 REPLIES 6

gadget1
First Timer
Message 1 of 7

Hi, i too have received my code for the free echo dot and smart plug, followed the instructions several times, just kept saying code invalid, how do I claim my freebie please?
I made sure I clicked on the correct link, I made sure the code was correct, just kept saying invalid code, please help

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Message 2 of 7

Hi Kteckers

 

I'm so glad to hear this.

 

Thanks for letting us know 🙂

 

Debbie

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Message 3 of 7

It worked!!! Thank you very much for rectifying the problem quickly 😊

Message 4 of 7

Hi Kteckers

 

The issue has now been identified and you should receive an email with a new code by the end of today.

 

 Thanks  

 

Debbie

Message 5 of 7

Hi

i tried the link you provided and the code again, still saying that it’s not a valid code, if you could escalate it, I would be very grateful 

many thanks

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Karl-TalkTalk
Support Team
Message 6 of 7

Hi

 

Can you confirm you are using one of the following links : 

 

•    Echo Dot 4th gen + Smart Plug: https://www.amazon.co.uk/dp/B08K8B6F99 (Select any colour)
•    Ring Indoor Camera: https://www.amazon.co.uk/dp/B07Q769MFM  (White only)
•    Ring Video Doorbell 3: https://www.amazon.co.uk/dp/B084B3WQZG (Without Pre-Roll Function & Without Installation Only)

 

Also, when entering the code, check that there are no spaces before or after the code.  Once this is confirmed, if not working, I'll escalate this for you.

 

Can you also ensure that you are selecting the product supplied by Amazon, sometimes the link points you to a slightly cheaper option supplied by a 3rd party. 

 

Thanks  

 

Karl. 

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