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Is there an online chat function that can enable me to talk with TalkTalk support staff?

Neltham
First Timer
Message 8 of 8

Hi, can anyone point me in the right direction to a chat feature that enables me to discuss matters about my account with Talk Talk staff rather than an online community?

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7 REPLIES 7

Message 1 of 8
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Message 2 of 8

Excellent work.

We appreciate you taking time out to let us have your feedback as these tips do definitely help others.

GondolaVolunteer 2017-2022

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Foxfan100
Conversation Starter
Message 3 of 8

Found it. DuckDuckGo Privacy Essentials in Vivaldi and Firefox was the problem. Worked OK in my "virgin" no-extensions version of Edge.

Foxfan100
Conversation Starter
Message 4 of 8

Thanks. That's probably it. I think I'll be able to get it sorted out.

Message 5 of 8

The help page has a chat button. Our live chat team scroll down and select.

 

If you have cookie blocking / tracker blocking active in your browser you may need to pause that to allow Chat to function.

GondolaVolunteer 2017-2022

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Foxfan100
Conversation Starter
Message 6 of 8

I want to sort out something to do with upgrades and costs, which I would do with Live Chat. The link here goes to a page without Live Chat. Where is the place to initiate a Live Chat, or has TalkTalk decided to do away with this exactly at the time people may want to speak to them about things connected with the service and the mega-price hikes?

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Gondola
Community Star
Message 7 of 8

Our live chat team 

GondolaVolunteer 2017-2022

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