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Issue with email offer of 2 years @ €25

RCDOnline
Team Player
Message 3 of 3

I received an email offering fibre plus a speed boost for 2 years fixed at £25. My current package was 18 months at £30 so it sounded a great deal, I clicked the link and the page said it was all done and I'd get confirmation in a few days. I've since heard nothing but on the my account page it shows my contract is still 18 months ending in June 2021 though. Currently I have no idea what price I'll be paying next month and my contract is showing the incorrect length.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @RCDOnline

 

Thanks for your post.

 

This is being investigated, Will let you know when I get a response.

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Divsec
Community Star
Message 2 of 3

Hi @RCDOnline your post has been flagged for assistance and you should hear shortly. 

I don't work here and all my opinions are my own.
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