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on 19-01-2022 03:31 PM
Hi
I contracted to a fibre package in September and have been waiting for my Joining voucher but still have not received it. Please can you advise? Thank you. 😊
on 28-01-2022 01:51 PM
Hi @MrsSimister
The voucher will be issued in the next few days.
Please keep an eye on your spam/junkmail folders for an email from giftcloud.
Regards
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on 21-01-2022 02:29 PM
I will contact the team responsible for the vouchers.
I'll post back when they reply.
on 19-01-2022 10:11 PM
Sign up was via Uswitch and the amount is £90.00
on 19-01-2022 04:02 PM
They'll need to know which website you used and how much the voucher was for, @MrsSimister.
Moving this to the billing section for you - more suitable for this issue.
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