on 03-02-2020 04:57 PM
Well I am still waiting for compensation after no service for 6 weeks. Was told I would receive this within 30 days, this hasn’t happened despite emails calls and forum. So today I receive my latest bill, could not believe the insult to injury, bill increased by £1 unannounced, unexplained and only 6 months in to 18 months contract. I can not believe it, hilariously disgraceful.
on 03-02-2020 05:18 PM
OCE Arne explained the position regarding auto compensation in response to your earlier post here.
The standard cost of the UK Calls Boost increased from £10 to £12 in January, looks like you may be on a half-price deal which would explain the £1 rise.