on 28-12-2019 04:06 PM
Here’s a very good idea, try being loyal to your long standing customers!
Having been with TT for over ten years my contract is due to end on the 21/01/2020.
I phoned retentions to hopefully get a deal and I’ve ended up leaving and going to plusnet.
On the uswitch site any new customer can have unlimited superfast broadband 67mb, a new wifi hub (something I had to pay £30 for) on a 18 month contract for £21.95, when I asked for this deal I was told no I can’t have it.
That is ridiculous talktalk I’ve spent thousands of pounds with you over the last ten years and any Tom *@#][!!'#[@#]!* or Harry can have a better deal than me
To say that I’m upset and disgusted is an understatement!
on 24-01-2020 10:58 AM
I've had a good experience so far, the switch was easy and I was kept informed what was happening all the way through.
I found the best deal for switching was through uswitch, I got superfast broadband 66mg average for £24.99 per month but with a £70 cash back which brings it down to £21.11 per month.
I'm happy with my deal.
on 01-01-2020 06:30 PM
@Mopples we have found the same but i can not see why u can not apply for it as we have been told for our gas and electricity we could find a better deal on a 3 party site and apply for it even when we are currently with them.
i would have raised it as a issue and had it sent to the ceo office for their help as they are the highest u can go to a degree
OCE any info would be good