on 13-06-2021 08:27 PM
In March this year many of us who were on Fast Broadband (ADSL) packages and legacy Faster Fibre packages received notice of a £2 per month price increase ending TalkTalk's fixed price promise.
Customers who were on up to date Fibre packages were not subject to these increases but recently there have been a few threads started on here from those customers who now appear to be getting notice of a £2.50 price increase in similar circumstances.
So my question is:
What about those of us who renewed contracts in March in response to the first price increase and are now on up to date packages, in my case Fibre65?
Will we shortly be getting notification of the £2.50 price increase allowing us to get out of our contracts penalty free to move to another provider?
on 19-06-2021 11:00 AM
ferguson's information is correct, Its not great I appreciate that, sadly there isn't much we can do, other than offer the option to leave.
I guess I'll just have to pay the early termination charge then. Unfortunately I have about 21 months left to go on my contract so it will be quite hefty.
on 18-06-2021 01:19 PM
My mistake, but the principle applies nonetheless. Forgot to mention that I have been charged £30 as a Contract Admin Fee, NOT mentioned in the phone call and that will be disputed.
on 18-06-2021 12:09 PM
I also got the notice about a £2.50 increase. You have 14 days to cancel without penalty should you choose to do so. I contacted Talktalk and renegotiated a new 18 month contract at a lower cost than I was currently paying, saving me about £3 a month. Always worth a try.
on 18-06-2021 12:02 PM