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Missing Reward Voucher £80

StuartP2
First Timer
Message 5 of 5

Hi

Order N82071713

Signed up to TalkTalk Fibre 65 on 18th April via reward scheme offer and went live on 5th May. Received confirmation email on 18th April that I was eligible for £80 reward and would receive this within 90 days of activation.  As nothing yet received, contacted GiftCloud (who sent original confirmation email). They said was not their offer (despite the original confirmation email coming from them) and to contact Decision Technologies Broadband Choices Team. Not heard back from them.

Could you provide any info on this?

 

Thanks

 

Stuart

 

 

4 REPLIES 4

Message 1 of 5

Please start your own thread, @Jianguo.

 

Staff will only reply to the original poster. You need to return to the message board and click on start a topic. 

Gliwmaeden2, a fellow customer.
0 Likes

Message 2 of 5

Hi Arne, Can you please help me too? Being attracted by the £80 gift voucher on offer, I signed up Talktalk Fibre 65 via Moneysavingexpert.com on 9th May. The connection was activated on 25th May. My order number is N82403261. It has been more than 90 days now, but I have not seen any voucher either. Thanks for your help.

0 Likes

Arne-TalkTalk
Support Team
Message 3 of 5

Hi @StuartP2

 

The Voucher will be dispatched in the next few days

 

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

 

Regards

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Arne-TalkTalk
Support Team
Message 4 of 5

Hi @StuartP2

 

I will escalate this for you, 

 

I'll contact the team responsible and get back to you when they reply

 

Regards 

 
 

0 Likes