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Missing welcome voucher

Rosevear1
First Timer
Message 3 of 3

Can anyone point me in the right direction?

 

signed up with talk talk on a Black Friday deal, and was suppose to receive a welcome Amazon voucher, I’ve been checking my emails with no luck

 

has anyone else had same issue and resolved?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Rosevear1

 

How much was the voucher for? 

 

Also can you please update your community profile to include either your landline or account number and I can escalate this for you. 

 

Thank you 

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Gliwmaeden2
Community Star
Message 2 of 3

It can take several weeks, but you will get this resolved through staff support on here eventually, @Rosevear1.

 

They will need to identify your account from your community forum profile details. 

 

Please go via your avatar/name; settings; launch profile wizard. 

 

Make sure that your Talktalk landline number is in there.

 

Your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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