on 07-06-2021 07:42 PM
I am currently in the process of moving home.
My only problem now, is my broadband.
I recently signed up to a new fibre 150 plan, but the property I am moving into does not have this plan as an option when I search online.
Where do I stand with cancelling my service, if the service is not available in my new property?
Any advice is greatly appreciated
on 08-06-2021 09:15 AM
on 08-06-2021 08:06 AM
Hi @AdamBax I would expect no penalties but keep a very close eye on what you are charged for the new contract, in particular any boosts.
Customer loyalty on 03451720046 could be useful.
Your post has been flagged for assistance and you should hear soon but please remember that the staff here work office hours.