We use cookies on our website. By selecting Accept, you are agreeing to our cookies. Find out more about our cookies
Accept
Reject
Skip to main content

Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Bills

Strandom44
First Timer

on ‎28-05-2022 06:03 PM

Message 4 of 4

When I click on View Bill, nothing happens, just a blank Body page.  Even if I go on Previous Bills and select a Bill, click on it, I don't see the Bill.  I can't even see my Package deal to check my boosts or to add any boosts, nothing!

Can you please help.

Labels:
0 Likes
3 REPLIES 3

Arne-TalkTalk
Support Team
In response to Strandom44

on ‎30-05-2022 02:59 PM

Message 1 of 4

Hi Strandom44

 

This problem is usually caused by adblockers/pop up blockers, Disable them for our site and it will work. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

Strandom44
First Timer

on ‎29-05-2022 08:24 PM

Message 2 of 4

Thanks for your reply. I only use Google Chrome as a browser. When you say Chrome or Edge with no extensions work fine, does that mean if I have some extensions could be the problem?

0 Likes

martswain
Philosopher

on ‎28-05-2022 07:16 PM

Message 3 of 4

It's most likely a browser issue, with ad, banner or pop-up blockers causing the issue

 

Opera and Brave do not play nicely with My Account.

 

Your own security software may also be blocking some scripts or pop-ups.

 

Chrome or Edge with no extensions work fine.

 

 

0 Likes
© TalkTalk 2021