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My contract

ChrisD onough
First Timer
Message 3 of 3

 

I renewed my contract on 20 August using the Livechat facility and was offered a contract for £30 a month.  But when I received a hard copy of the contract it was for £30.50 .

And Talktalk then took £45.45 out of my bank account.

I have tried - unsuccessfully - to contact TalkTalk using Livechat which is not available.  

They suggest I write to Talktalk.  

There is no email address to contact Talktalk.

 

Is this really how to conduct a business in the 21st Century ?

Chris

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @ChrisD onough

 

I can help I first need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

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ferguson
Community Star
Message 2 of 3

Live chat closes at 6:00pm on Sunday, try again tomorrow after 9:00am.

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