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tibs01
Whizz Kid
Message 3 of 3

I'm still waiting for my online account Tobe sorted 

 

Can someone sort this out please.

 

I have been asking but nothing has been done I'm waiting for make some payment but I can't cos my online account isn't set up..

 

Thanks Steve gibbs

 

 

 

 

Steve gibbs
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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @tibs01

 

I can't seem to find any accounts using the information in your profile.

 

Are you an FTTP customer?   

 

You may need to call the Future Fibre team if you are.

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Gliwmaeden2
Community Star
Message 2 of 3

If you need to make sure that payment is made in time, see "other ways to pay" in this article, @tibs01:

 

https://community.talktalk.co.uk/t5/Articles/Payment-methods-and-paying-your-bill/ta-p/2204899

 

For staff to check what is happening with your My Account,  please add your Talktalk landline number to your community forum profile details. 

 

Only you and staff have sight of your information. Go via your avatar/name; settings; launch profile wizard. 

 

Your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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