on 25-09-2021 02:26 PM
I recently moved, and during the move the postage sticker for the bag to return my router was lost. I called customer service and they just told me I had to return the router to a location - but when I googled "TalkTalk location Glasgow" there doesn't seem to be any. I don't want to be charged for not returning the router - can I be send a new postage sticker?
on 30-09-2021 11:24 AM
on 28-09-2021 10:10 AM
Can you add your new address to the private notes section of your community profile, and also add the account number or telephone number and I can request a replacement returns bag,
Thank you .
on 25-09-2021 08:42 PM
Please add your Talktalk landline number to your community forum profile details, @KloeeH, for TT staff to identify your account and address.
Go via your avatar/name; settings; launch profile wizard.
They will be back on here to reply next week, Monday to Friday.