New customer Amazon Vouchers

[rbysouth]

I joined Talk Talk a few months back and part of the deal was Amazon Vouchers. I expected to have received them or an email by now but not heard anything.

Richard

[gy123]

Hi, I am having the same issue and have made three posts with no reply. Can someone please get back to me?

[ferguson]

@Nadiajayne Yes I can see, I have replied there.

[Nadiajayne]

Hi, i have but no one’s replying. have i done it correctly?

[ferguson]

@Nadiajayne Please start your own topic and the support team will gladly look into this for you. 

[Nadiajayne]

Hi it has been 90 days since i purchased my package. Please could you help me with claiming my amazon voucher?

Nadia 🙂  

[ferguson]

@steve8uk Start your own topic and complete your community profile, then the support team can begin to help. 

[steve8uk]

Good evening,

I am a new customer as of early December 2021 and have not received my £75 Amazon voucher code and it has pat the 37 days in which I should have automatically received it. Can you let me know what is happening with this please?

Thanks,

Steve

[Arne-TalkTalk]

@pollyoxf can you please start your own toipc and I can start to help, Also ensure that your community profile is updated.

Thank you.

[pollyoxf]

I am expecting a voucher and it had STILL not been received months later. I am getting sick and tired of this whole debacle. Can someone please contact me. 

[Arne-TalkTalk]

Hi @rbysouth

The Voucher will be dispatched in the next few days

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

Regards

[Arne-TalkTalk]

Hi @rbysouth

No progress I'm afraid

The vouchers are provided by a 3rd party company, which is why I requested more information so I can help them locate your sale. 

I have now given them the information, so will let you knw when they reply.  

Regards.

[rbysouth]

Has there been any progress with this.

Just to confirm that I joi ed via the TalkTalk site not a comparison site and I believe the voucher value was £75.

Richard

[Arne-TalkTalk · Accepted solution]

Hi @rbysouth

Can you give me more information please; 

Amount of the voucher?

Was a comparison site was used?

Thanks 
 

[rbysouth]

Done now, thanks

[Gliwmaeden2]

It's essential to complete your community forum profile details for anything to do with billing and vouchers, @rbysouth, so that staff can identify your account. 

Go via your avatar/name; settings; Profile Wizard. It's important to add your Talktalk landline number in there. Don't post any personal information on the open forum pages. 

Staff will reply during the week. Your thread is in the queue for attention.