Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New customer Amazon Vouchers

rbysouth
Popular Poster
Message 16 of 16

I joined Talk Talk a few months back and part of the deal was Amazon Vouchers. I expected to have received them or an email by now but not heard anything.

Richard

0 Likes
15 REPLIES 15

gy123
Repeat Guest
Message 1 of 16

Hi, I am having the same issue and have made three posts with no reply. Can someone please get back to me?

0 Likes

ferguson
Community Star
Message 2 of 16

@Nadiajayne Yes I can see, I have replied there.

0 Likes

Message 3 of 16

Hi, i have but no one’s replying. have i done it correctly?

Many thanks, Nadia Hicken
0 Likes

ferguson
Community Star
Message 4 of 16

@Nadiajayne Please start your own topic and the support team will gladly look into this for you. 

0 Likes

Message 5 of 16

Hi it has been 90 days since i purchased my package. Please could you help me with claiming my amazon voucher?

Nadia 🙂  

Many thanks, Nadia Hicken
0 Likes

ferguson
Community Star
Message 6 of 16

@steve8uk Start your own topic and complete your community profile, then the support team can begin to help. 

0 Likes

steve8uk
First Timer
Message 7 of 16

Good evening,

I am a new customer as of early December 2021 and have not received my £75 Amazon voucher code and it has pat the 37 days in which I should have automatically received it. Can you let me know what is happening with this please?

Thanks,

Steve

0 Likes

Message 8 of 16

@pollyoxf can you please start your own toipc and I can start to help, Also ensure that your community profile is updated.

 

Thank you.

0 Likes

pollyoxf
First Timer
Message 9 of 16

I am expecting a voucher and it had STILL not been received months later. I am getting sick and tired of this whole debacle. Can someone please contact me. 

Polly
0 Likes

Message 10 of 16

Hi @rbysouth

 

The Voucher will be dispatched in the next few days

 

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

 

Regards

0 Likes

Message 11 of 16

Hi @rbysouth

 

No progress I'm afraid

 

The vouchers are provided by a 3rd party company, which is why I requested more information so I can help them locate your sale. 

 

I have now given them the information, so will let you knw when they reply.  

 

Regards.

0 Likes

Message 12 of 16

Has there been any progress with this.

Just to confirm that I joi ed via the TalkTalk site not a comparison site and I believe the voucher value was £75.

Richard

0 Likes

Message 13 of 16

Hi @rbysouth

 

Can you give me more information please; 

 

Amount of the voucher?

Was a comparison site was used?

 

Thanks 
 

0 Likes

Message 14 of 16

Done now, thanks

Gliwmaeden2
Community Star
Message 15 of 16

It's essential to complete your community forum profile details for anything to do with billing and vouchers, @rbysouth, so that staff can identify your account. 

 

Go via your avatar/name; settings; Profile Wizard. It's important to add your Talktalk landline number in there. Don't post any personal information on the open forum pages. 

 

Staff will reply during the week. Your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
0 Likes