on 27-01-2021 04:07 PM - last edited on 22-03-2021 11:57 AM by StephenF
Good afternoon everyone, I joined TalkTalk in December after being tempted with the new customer offer of a £100 gift card, to date I have not seen any further information on how to claim this offer and the website seems to be as helpful as a fur coat in the Sahara.
Can anyone offer suggestions or experience which my be of help.
Appreciate any feedback given.
Rake care and keep safe.
on 17-06-2021 01:38 AM
on 22-03-2021 11:44 AM
on 15-03-2021 10:40 AM
on 12-03-2021 04:09 PM
I believe it was Moneysupermarket but it was December last year so I may be mistaken.
The offer was for £100 voucher and I think it was either Amazon voucher or prepaid Visa debit card.
I appreciate your support, sorry for the delay in responses.
on 10-03-2021 11:33 AM
on 08-03-2021 03:48 PM
Many thanks for the response, I did use a comparison site when I changed from my old provider.
I have updated my settings as requested, please let me know if you require any more information from my side.
on 08-03-2021 10:57 AM
Thanks for your post. Did you use a comparison website?
If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your account.
To do this go into 'my settings' then 'personal information' then add your details.
on 06-03-2021 12:19 PM
I nave moved this to a more appropriate area of the forums where the support team can look into this for you.
You still need to complete your community profile to include your TalkTalk landline number, click here.
on 06-03-2021 12:13 PM
Thank you for your response, I appreciate you sparing the time.
Now 2 months later and still no sign of my voucher.
Is there a customer service advisor out there who could help please?
27-01-2021 04:12 PM - edited 27-01-2021 04:13 PM
You generally need to wait 90 days before claiming, @Wulfy69.
Staff can check this for you.
Make sure you have completed your community forum profile details for them to identify your account.
To do this, go via your avatar/name; settings; Profile Wizard. Particularly important to add your Talktalk landline phone number there.