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No Access to 'My Account'

MacyZN21
Chatterbox
Message 2 of 2

Please can someone in Accounts  email my the two invoices you have raised, so I can see the over charges you have taken.   I am unable to access the 'My Account' facility, as already advised in your Help Community, and the TalkTalk system will not allow me to re-register, as an primary email address already exists!!.    

 

So please, you have my detail on file within your systems, arrange for invoices as requested.  Obviously, at no extra costs, as this is purely a TalkTalk technical problem.

 

 

Macy
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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi @MacyZN21

 

Its not possible to email invoices for security reason.

 

I can ask them to to be posted to you until we sort out the problem with My Account on your other thread. 

 

Regards

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