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Not received Amazon voucher after waiting 90 days

Gorgigowthorpe
Chatterbox
Message 8 of 8

Signed up to TalkTalk in July which had an advertised Amazon voucher included in the deal. The fine print advised me to wait 90 days before trying to redeem. It has been over 90 days and I still haven’t heard anything. 

G.gowthorpe
7 REPLIES 7

Message 1 of 8

Hi Gorgigowthorpe

 

The voucher will be issued in the next few days. 

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

 

Regards

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Message 2 of 8

Thank you

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards

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Gorgigowthorpe
Chatterbox
Message 3 of 8

It was £80

G.gowthorpe
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Message 4 of 8
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Gorgigowthorpe
Chatterbox
Message 5 of 8

I’ve done what you’ve requested

G.gowthorpe
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Arne-TalkTalk
Support Team
Message 6 of 8

Hi @Gorgigowthorpe

 

Thanks for your post


I can look into this but first, can you please update your community profile to include :

 

Name


Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

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Gliwmaeden2
Community Star
Message 7 of 8

Please add your Talktalk landline number to your community forum profile details,  @Gorgigowthorpe.

 

Staff will use this to identify your account. 

 

Please go via your avatar/name; settings; launch profile wizard. 

 

Staff reply during the day Monday to Friday. 

 

Moving this to billing. 

Gliwmaeden2, a fellow customer.
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