on 07-06-2021 06:57 AM
Hello I used the one click renewal offer before 26/05/2021 and selected the Amazon echo dot and smart plug offer. I was taken to a page which said I would get confirmation of the renewal in 10 days but I have received nothing. I can see my contract has been renewed from my account but nothing to indicate the offer I took. I am concerned this hasn't gone through with the offer. As to ensure I got it I spoke to a lady on chat who was adamant I didn't qualify then misteriously it appeared on her screen and went through
I still have the one click email as proof.
I know I have to wait 37 days for offer email but I haven't had anything confirming my renewal.
Answered! Go to Solution.
on 22-06-2021 12:00 PM
on 22-06-2021 11:52 AM
Hi @Fiona Pratt
Have you checked your spam folders, Your code was sent on the 12th June to your outlook address.
If you haven't got it please respond to the PM I will send.
on 09-06-2021 03:10 PM
on 08-06-2021 09:48 AM
Hi Debbie thanks for coming back to me
Yes I can confirm I have checked all areas of my inbox and nothing is in any of them
The last email I had was the one click offer from talk talk . Nothing from them since.
on 08-06-2021 09:13 AM