on 16-02-2021 10:12 AM
on 15-02-2021 04:58 PM
Thanks for your response. I have tried using Mozilla Firefox and Internet Explorer, but neither work. Until recently I had no problems accessing the full bill from Talktalk. The information in my profile is correct and up to date.
on 15-02-2021 04:52 PM
on 15-02-2021 01:15 PM
I wouldn't have thought so, I imagine TalkTalk have been using HTML5 for some time now.
If you are using a bookmark, or cached page, try a fresh load. Or a different browser.
If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.