on 25-01-2022 12:42 PM
My dashboard warns about an outstanding balance on the account?
But my latest bill for the period 25 December - 24 January for £33.22 was paid by direct debit on 7 January.
My account balance today (25 January) is £37.35.
I'm not sure what the problem is. Please will you kindly advise.
on 25-01-2022 02:16 PM
Since posting the above a little earlier today, the warning about an outstanding balance has gone, and the direct debit payment on 7 January for £33.22 shows in Transaction History.
The next bill for £37.35 appears to be correct and is due on 1 February.
So all seems in order. Thanks for your attention.