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Overcharges OR CPI increases?

Georgie Steerwood
First Timer
Message 4 of 4

My standard internet service is usually £24, however have been charged £26.50. is this due to error or increases due to the CPI?

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3 REPLIES 3

martswain
Philosopher
Message 1 of 4

@Georgie Steerwood  the CPI + 3.7% only kicks in next spring.

 

As you missed the email and the subsequent 30 day free-to-leave period, if you do try to negotiate watch out for the £30 admin fee.

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Arne-TalkTalk
Support Team
Message 2 of 4

Hi Georgie Steerwood

 

We sent you a notification on the 7th of June to your GMaill address. 

 

Sorry that you missed it. 

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ferguson
Community Star
Message 3 of 4

TalkTalk have recently notified certain customers that prices would be rising by £2.50, did you not get an email about a month ago?

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