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Paperless billing

pam59
First Timer
Message 3 of 3

I have paperless billing, but would like to add my mums tel no to my account so I can receive her telephone bills, she is 86 and doesn't have internet access and wants to avoid paying the £2.75 per month - how do I do this please?

Pamela
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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi pam59

 

Sorry that's not possible,  If you have power of attorney over the account, you can register for My Account and stop the paper bills charge. 

 

I can email the form to you, if you update your community profile with your mums landline number we can star the process. 

 

Regards

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martswain
Philosopher
Message 2 of 3

Your cannot manage two accounts together.

 

Does your mother have a service that includes broadband ?

 

If it's an old legacy landline only account, it may be cheaper to move elsewhere.

 

You would need create an online account for your mother's service using a different email to your own and then select paperless billing.