Payment Extension

[OliverPlews]

Hi,

I set up a payment extension for my December bill. The original payment date was 3rd. I then successfully applied for a 10 day extension until 13th December. Unfortunately I am still in dire finacial trouble and need to apply for an extension until my next pay day on 21st December. How can I go about getting this extension to aviod losing my vital internet connection. I have a job interview tomorrow and I am desperately worried I wont have internet to complete this interview.

Kind regards,

Olly

[Arne-TalkTalk]

Hi OliverPlews

Sorry that you are having problems. 

You will need to call us again and ask to speak top the payment customer support team again. 

They should be able to help. 

[ferguson]

Sorry to hear about this. You should contact the customer support team using Live chat and explain the position, details and opening hours here:

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529