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Payment extension - Money taken from bank regardless

tomroberts101
First Timer
Message 3 of 3

As the title states.  All I want is to contact customer support but can't for the life of me find how to go about it (should be simple. no?)

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi tomroberts101

 

Sorry that you are having issues

 

Call us on 03451720046 or 03451725157 and ask to be transferred to the customer payment support team. 

 

Hope that helps.

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Gliwmaeden2
Community Star
Message 2 of 3

Use Chat, @tomroberts101:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

The blue button is near the bottom of that page.

 

For help on here from staff, complete your community forum profile details for them to identify your account. 

 

You must add your Talktalk landline number by going via your avatar/name; settings; launch profile wizard. 

 

Your thread is in the queue for attention. Please let us know if you resolve it by contacting Chat etc.

 

It can take a few days to get a response from staff on here. 

Gliwmaeden2, a fellow customer.
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