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Please cancel my extra £4 payment too

sheermagic
First Timer
Message 5 of 5

As it says, can someone please cancel this extra charge for TV which I have never had and do not want, I dont even have a TV box.

 

thanks,

4 REPLIES 4

Message 1 of 5
Report it to Ofcom, doesn't take long. Apparently it's a major issue.

https://ofcomforms.secure.force.com/formentry/SitesFormCCTMonitoring
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Message 2 of 5

Thanks, a bit miffed I had to opt out of something I have never had and never wanted though.

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Karl-TalkTalk
Support Team
Message 3 of 5

Hi

 

I've processed the request for you.  Any additional credits will be reflected on the next bill.

 

Thanks

 

Karl. 

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Karl-TalkTalk
Support Team
Message 4 of 5

Hi

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM (Personal Message) separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Opting out will also remove any current active TV Boosts.

 

Thanks

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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