Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Price Increases

bikerroy69
Popular Poster
Message 5 of 5

Can someone please tell me how the CPI price increases will be calculated next year. Will it be based on the ACTUAL monthly amount paid (say £21 per month) or the FULL NON Discounted package cost (say £29.95 per month).

 

Want to have accurate costings to hand when sorting out my contract renewal.

 

Thanks Roy.

0 Likes
4 REPLIES 4

Message 1 of 5

Hi @bikerroy69

 

This is the answer I received below : 

 

"This would be based on the standard price the customer pays for their broadband package (including any discount they are receiving as standard for the life of the contract) or the full list price once out of contract."

 

So its the discounted price. 

 

Regards

 

 

Message 2 of 5

Thankyou.

0 Likes

Arne-TalkTalk
Support Team
Message 3 of 5

Hi bikerroy69

 

I wil try and get you an answer and let you know. 

 

Regards

ferguson
Community Star
Message 4 of 5

I always imagined it will be based on the full price as discounts vary. But like you I will be interested in the answer. 

0 Likes