on 20-07-2021 06:03 PM
I renewed my contract with the promise of a voucher for an Amazon tech pacy within 37 days, it has now been 60 days and still nothing has arrived. Does this mean talktalk have breached their contract?
on 30-07-2021 09:57 AM
Hi gasher, unfortunately the information provided doesn't match what we hold on system. I've sent you a new link. This time please follow the bottom section before answering.
25-07-2021 04:08 PM - edited 25-07-2021 04:10 PM
@gasher, it's best not to post further before staff reply on here - there's a queue, and each post will delay progress.
Look out for their reply later in the week. They will get it sorted for you.
I am escalating the thread for you, as it didn't appear to get into the workflow last week.
on 20-07-2021 06:10 PM
@gasher, it's probably stuck in the system somewhere. Staff can chase this up for you.
I'll move your thread to billing.
Please look out for a response from staff in the next few days. Your thread is in a queue for attention.