REQUEST FOR A ROUTER RETURN BAG

[Eggbert]

Hi

TalkTalk sent me a new upgraded router, unsolicited and free of charge.

The subsequent email asks for the old one to be returned "in the returns bag provided". However no returns bag was included with the new router.

Would you please kindly send me a returns bag, so that I am not hit with any penalty charge.

Can also enquire as to why I received a new router?

Thank you.

[Arne-TalkTalk]

Glad to help.

[Eggbert]

Thank you for your help.

[Arne-TalkTalk]

Hi @Eggbert

Ive ordered a returns bag for you

Should be with you in a few days. 

Regards

[Gliwmaeden2]

Staff on here reply Monday to Friday, @Eggbert.

When you post it back, keep a record of sending and tracking numbers etc.