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REQUEST FOR A ROUTER RETURN BAG

Eggbert
Chatterbox
Message 5 of 5

Hi

 

TalkTalk sent me a new upgraded router, unsolicited and free of charge.

The subsequent email asks for the old one to be returned "in the returns bag provided". However no returns bag was included with the new router.


Would you please kindly send me a returns bag, so that I am not hit with any penalty charge.

 

Can also enquire as to why I received a new router?


Thank you.

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4 REPLIES 4

Eggbert
Chatterbox
Message 2 of 5

Thank you for your help.

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Arne-TalkTalk
Support Team
Message 3 of 5

Hi @Eggbert

 

Ive ordered a returns bag for you

 

Should be with you in a few days. 

 

Regards

 

 

 

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Gliwmaeden2
Community Star
Message 4 of 5

Staff on here reply Monday to Friday, @Eggbert.

 

When you post it back, keep a record of sending and tracking numbers etc.

Gliwmaeden2, a fellow customer.
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