on 05-01-2019 05:20 PM
on 07-01-2019 09:01 AM
on 07-01-2019 08:34 AM
I just wanted to provide a point of clarity, If you have TV on your package then you will be charged the fee, solely not using any TV boots doesn't mitigate the fee. I wanted to clarify this as it sounds like you may have been given incorrect information by my colleague.
Do you know if they said they would remove TV from your account? We can remove it from your account if you're not going to be making use of any of the TV benefits.
on 06-01-2019 07:41 PM
@Debboop1969 If you choose to cancel the TV fee you can carry on using all the features of your box including BBC iPlayer etc, but you will no longer have access to TalkTalk TV services.