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Refund

Monica Oliveira
First Timer
Message 2 of 2

As per telephone conversation When I booked engineer I have been told if fault it not on my side I will get a refund. So don’t understand why I am being charged for it as fault came from outside and not my fault. So I am expecting to get a refund as been told. 

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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi @Monica Oliveira

 

I can help I first need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

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