on 09-07-2021 10:07 AM
Hi I’ve been with talk talk over ten years now and up for renewal in July. Being offered no incentives to stay . Has anyone else had some attitude on recent renewals. After ten years would have thought TT would have tried splitter harder to retain.
on 15-07-2021 11:02 AM
Sorry that you are thinking of leaving
I would suggest calling our Customer Loyalty Team during Business hours (Monday to Saturday 10:00am to 18:00pm) on 03451720046.
They can help.
on 09-07-2021 12:16 PM
I am not sure what you mean by "incentives," what do you have in mind? I have generally found the customer loyalty team offer a decent discount on standard pricing and reduced price, or even free UK Anytime Calls. Tell them what you would like and don't be afraid to haggle! 🙂