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Renewal

Wallington
First Timer
Message 3 of 3

Hi I’ve been with talk talk over ten years now and up for renewal in July. Being offered no incentives to stay . Has anyone else had some attitude on recent renewals. After ten years would have thought TT would have tried splitter harder to retain.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Wallington

 

Sorry that you are thinking of leaving 

 

I would suggest calling our Customer Loyalty Team during Business hours (Monday to Saturday 10:00am to 18:00pm) on 03451720046.  

 

They can help. 

 

 

.

 

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ferguson
Community Star
Message 2 of 3

I am not sure what you mean by "incentives," what do you have in mind? I have generally found the customer loyalty team offer a decent discount on standard pricing and reduced price, or even free UK Anytime Calls. Tell them what you would like and don't be afraid to haggle! 🙂 

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