Renewed but no amazon dot code

[CharzyWood30]

Hi I have renewed to fibre65 in February which had the echo dot and smart plug offer. I waited for some time before checking my email/ junk folder and still have not received anything. Can someone please advise? Many thanks

[Arne-TalkTalk]

Hi @CharzyWood30

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

[Gliwmaeden2]

Please complete your community forum profile details, @CharzyWood30, for Talktalk staff to identify your account. 

Go via your avatar/name; settings; launch profile wizard.

Staff will respond Monday-Friday.