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Restriction

Jaydn2192
First Timer
Message 3 of 3

I’ve been restricted due to being furloughed so I couldn’t pay my bill. I can pay it Friday so I’ve done the struggle to pay thing till then. I’ve done this online at 8pm tonight. Will my restrictions automatically be lifted or will I have to wait to phone someone tomorrow :)? Thanks in advance 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Jaydn2192

 

Restrictions usually take upto 24 hours to remove, If you are still having problems let us know, and also update your community profile and I can take a look.

 

Regards

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ferguson
Community Star
Message 2 of 3

Sorry to hear this and I honestly don't know. But yes, I would contact them first thing tomorrow. The support team here will take a couple of days or so to catch up. For them to help you need to make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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