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Returned Youview box

bjordan
Team Player
Message 3 of 3

I was emailed 3/06/21 asking me to return my old Youview box. I posted it on 7/6/21 using the supplied bag & label. According to the tracking, Talk Talk received & signed for it on 9/06/2021. Today, 16/06/21 I have received an email saying they haven't got it & are charging me £50 on my next bill. Hopefully they will read this & sort ASAP

2 REPLIES 2

Message 1 of 3

Just PM'd you

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Arne-TalkTalk
Support Team
Message 2 of 3

Hi bjordan

 

Can you PM me the Tracking number and I will investigate.

 

Thanks 

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