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on 12-08-2021 02:19 PM
I recently cancelled my broadband package as I was about to move house. I have so far been unable to get in contact with the support team, by either phone/online chat to request a returns bag to my new address.
I'm concerned that I will be hit with a charge if the equipment isn't returned within the 42 days
on 19-08-2021 03:53 PM
Thank you.
I have asked for a bag to be issued to your new address.
Regards
on 17-08-2021 01:06 PM
Hi,
I've added my new address to the private notes.
Many thanks
on 17-08-2021 11:58 AM
Hi @Reicient
Can you add your new address to the private notes in your community profile and I can request the bag.
Thank you.