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Returns Bag - New Address

Reicient
First Timer
Message 4 of 4

I recently cancelled my broadband package as I was about to move house. I have so far been unable to get in contact with the support team, by either phone/online chat to request a returns bag to my new address.

 

I'm concerned that I will be hit with a charge if the equipment isn't returned within the 42 days

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3 REPLIES 3

Message 1 of 4

Thank you. 

 

I have asked for a bag to be issued to your new address. 

 

Regards

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Message 2 of 4

Hi,

 

I've added my new address to the private notes.

 

Many thanks

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Arne-TalkTalk
Support Team
Message 3 of 4

Hi @Reicient

 

Can you add your new address to the private notes in your community profile and I can request the bag. 

 

Thank you. 

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