on 26-01-2022 09:27 PM
I'm trying to setup a talktalk account to manage my online billing, but despite using the account number from my monthly bill, it's not recognising my account. Could someone from the Talktalk team please reach out to help rectify this please?
Thanks in advance.
on 02-02-2022 10:16 AM
on 26-01-2022 11:20 PM
@RossL87, please add your Talktalk landline number to your community forum profile details for TT staff to identify your account.
Go via your avatar/name; settings; from the drop down menu that starts with "email", choose Personal Information.
Complete that. At the end of that section, in Private Notes, add the number that is showing on your bills and Save Changes.
Your post is in a queue for attention. Please look out for a reply from TT staff later in the week.