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Supersafe Boost charges New Package

lindyjaneR
First Timer
Message 3 of 3

I signed up for new fibre150 yesterday and during the conversation it was confirmed it was free as part of my new package. I received an email with my new package details and it included the supersafe boost at £4.00. I just want someone from TalkTalk to confirm this will not be charged and I'm only paying £26.00 in total.  Thanks

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @lindyjaneR

 

I have checked the order and there will be no charge for the supersafe boost as there is a discount that makes it free.

 

Regards

Arne-TalkTalk
Support Team
Message 2 of 3

Hi @lindyjaneR

 

I can help I first need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

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