Phone lines are not open on Sundays except for registered vulnerable customers and sales, @John123452.
You need to phone 03451 720046 after 9am Monday-Saturday.
For any help from staff on the forum, you need to post on a suitable board in the "help with your Talktalk service" area. Click on start a topic to open a thread.
Also, complete your community forum profile details for any issue that requires identifying your account. Add your Talktalk landline number by going via your avatar/name; settings; Profile Wizard.
Staff reply during the week from Monday to Friday.
Chat is also open from 9am, every day. It has a blue background banner when available:
https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300
Gliwmaeden2, a fellow customer.
