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Talk talk account app not working

ryanhavenhand
Chat Champion
Message 2 of 2

The TalkTalk account app won’t let me login saying “something went wrong” and now I’ve tried to uninstall to reinstall and the app is not on the Apple App Store? Any ideas thanks?

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1 REPLY 1

SocialTeamJo
Support Team
Message 1 of 2

Hi ryanhavenhand,

 

Sorry for the delay.

 

We're currently making changes to improve the TalkTalk app and will be launching a new version with lots more functionality this year. As you've uninstalled the app from your device, you won't be able to reinstall this I'm afraid. 

 

If you wish to pay your bill, manage your Boosts, track your usage and manage your payments in the meantime, you can do so via My Account Registering for My Account You can also run a health check on your line via our service centre https://www.talktalk.co.uk/help/servicestatus/ 

 

Apologies for any inconvenience this may cause. 

 

Thanks,

Jo

 

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