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TalkTalk £100 voucher

alexcjw
First Timer
Message 8 of 8

I ordered my internet back in February 10th this year, and haven't yet received an update on the £100 voucher that I was promised. I clicked on the progress link and it is still stuck on "processing" - has anybody else had this issue? It has been three months now

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7 REPLIES 7

Message 1 of 8

Hi alexcjw

 

The voucher has been issued

 

Please keep an eye on your spam/junk mail folders for an email from giftcloud. 

 

 

Regards

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Message 2 of 8

Thank you.

 

Not received anything yet, and the Status page hasn't even passed the "Purchased" stage.

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Message 3 of 8

Hi @alexcjw

 

The voucher will be issued in the next few days.

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud.

 

Regards

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Message 4 of 8

Hi alexcjw


I will contact the team responsible for the vouchers.


I'll post back when they reply.


Regards
 

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Message 5 of 8

thanks, I have done this 

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Arne-TalkTalk
Support Team
Message 6 of 8

Hi

 

Thanks for your post

 

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

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Gliwmaeden2
Community Star
Message 7 of 8

Please add your Talktalk landline number to your community forum profile details, @alexcjw, for staff to identify your account. 

 

Go via your avatar/name; settings; launch profile wizard. 

 

I'll make sure that your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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