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Tech Pack

Phil Sands
Chatterbox
Message 6 of 6

I was promised an Amazon Tech pack on signup which states after 37 days on the web site, it's been a few months now and I haven't heard anything.

5 REPLIES 5

Arne-TalkTalk
Support Team
Message 1 of 6

Hi @Phil Sands

 

What product did you select, the Echo dot and smart plug, or the Ring doorbell ?

 

Thank you

0 Likes

Gliwmaeden2
Community Star
Message 2 of 6

@Phil Sands, I notice that you posted a few times quite a while ago about this too.

 

I'll notify management that these posts didn't make it into the queue for attention due to faults with the software on the website. 

 

Glad to see that @SocialTeamJo is now on the case!

 

You can keep track of your posts and replies in the ACTIVITY area of your profile. 

Gliwmaeden2, a fellow customer.
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Message 3 of 6

Hi Phil, 

 

Thanks for confirming.

 

 I can help with this. I've sent you a personal message to get more information.

 

Thanks,

Jo

 

 

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Phil Sands
Chatterbox
Message 4 of 6

Hi Jo, Yes, I checked junk and spam every day.

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SocialTeamJo
Support Team
Message 5 of 6

Hi Phil, 

 

I'm really sorry you haven't received your Amazon Gift code. Can you advise if you've checked your junk/spam folders?

 

Thanks,

Jo

0 Likes