Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to create an account to resolve a problem

Nour H
First Timer
Message 2 of 2

Hello, 

 

I am trying to set up an account to resolve an issue and get more information. It says the account is registered under a different email address, this is not possible as the person whose account it belongs to does not have an email address and signed on with talktalk at a store. 

 

Also is it possible to get. A copy of the original contract? 

 

Please advise,

Thank you

0 Likes
1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

HI @Nour H 

 

Im presuming this is a very old account we don't sign up customers via stores anymore, everything is done online. 

 

If you can add the landline number or account number to your community profile, I can look into this for you. 

 

Post back when its done. 

0 Likes